Privacy Policy – Global

for Namelabels.com. Last revised October 23, 2026.

WHO IS RESPONSIBLE FOR YOUR DATA ON NAMELABELS.COM

Namelabels.com is one website with several regional online stores, each run by its own seller. Inkeria AS has two roles:

  • Purchases and customer data in the Global region (namelabels.com/intl/): Inkeria AS is the seller and the controller for orders, payments, delivery, customer service and other customer data.
  • The website, cookies and analytics: Inkeria AS operates the website Namelabels.com and is the controller for cookies and similar technologies, consent management and analytics across the whole website, in all regions (see sections 4.4 and 6).

1. CONTROLLER

The controller for personal data processed in connection with the online store is:
Inkeria AS (org. no. 819 511 012)
Address: Sandviksveien 73/75, 1363 Høvik, Norway
Email: [email protected]
Phone: +47 22 12 00 41

2. WHAT KIND OF DATA WE PROCESS

We may process the following categories of personal data, depending on how you use the online store:
a) Contact and customer data: name, address, email, phone number
b) Order and transaction data: order history, delivery choices, amounts, time, and any company name/org. no. (if a business)
c) Customer dialogue: inquiries to customer service and communication relating to purchases/returns/complaints
d) Technical data: IP address, device information, browser data, log data
e) Usage data/cookies: how you navigate the website, consent to cookies, preferences (depending on your choices)

We do not ask you for sensitive personal data. Please do not send us such data.

3. PURPOSES AND LEGAL BASIS FOR PROCESSING

We process personal data for the following purposes:

3.1 Purchase, delivery and customer service (GDPR Art. 6(1)(b) – contract)

  • handling orders, payment, delivery and returns
  • sending order confirmations, delivery information and other necessary service communications
  • handling complaints and customer service

3.2 Accounting and bookkeeping (GDPR Art. 6(1)(c) – legal obligation)

  • storing transaction documentation in accordance with the bookkeeping rules (bokføringsreglene [Norwegian bookkeeping regulations])

3.3 Improvement and security (GDPR Art. 6(1)(f) – legitimate interest)

  • troubleshooting, operations and security (for example preventing misuse, fraud and attacks)
  • improving the online store and the user experience (provided that this does not require consent under the rules on cookies/tracking)

3.4 Marketing (GDPR Art. 6(1)(a) – consent, or where permitted under the rules on existing customer relationships)

  • newsletters and campaigns are only sent if you have given your consent, or where it is lawful to send marketing within an existing customer relationship
  • you can at any time opt out/withdraw your consent via the unsubscribe link or by contacting us

4. WHO WE SHARE DATA WITH (RECIPIENTS)

We only share personal data when necessary, and typically with the following types of recipients:

4.1 Payment

  • Adyen (card payment) and any partners
  • PayPal (when paying with PayPal)
  • Apple Pay (when paying with Apple Pay)

These providers are often independent controllers for parts of the processing (in particular the payment part). See their privacy policies for details.

4.2 Shipping and logistics

  • UPS (for the delivery of goods, including customs clearance in the destination country)

4.3 IT operations and online store platform

  • Providers that operate the online store solution, hosting, email system and similar (as data processors)

4.4 Analytics and marketing (only if you consent, where required)

  • analytics tools (Google, Northbeam)
  • advertising/tracking platforms (Google Ads, Meta/Facebook, Snapchat)
  • email marketing (Brevo)

Which analytics/marketing tools we use may vary. An up-to-date overview is available in our cookie banner/“Manage cookies”.

5. TRANSFERS TO COUNTRIES OUTSIDE THE EEA

Some providers may process or store data outside the EEA. For such transfers, we use lawful transfer mechanisms (for example EU Standard Contractual Clauses) and assess any necessary supplementary measures.

6. COOKIES AND TRACKING

6.1 What are cookies?

Cookies are small text files that are stored on your device. We use cookies and similar technologies for:

  • necessary functions (shopping cart, security, login where available)
  • statistics and improvement
  • personalization
  • marketing (advertising)

6.2 Consent and settings

The use of cookies and tracking technology that is not strictly necessary requires prior consent.
When you visit the online store for the first time (and at regular intervals), you have the option to:

  • accept all,
  • reject non-essential cookies,
  • or customize per category.

You can change/withdraw your consent at any time via: Cookie Policy

6.3 Categories of cookies we may use

  • Necessary: for the online store to function (stored without consent where strictly necessary)
  • Functional: remember choices and preferences (require consent if not strictly necessary)
  • Statistics/analytics: understand usage and improve the solution (require consent)
  • Marketing: targeted advertising and measuring its effect (require consent)

7. RETENTION PERIOD / DELETION

We store personal data for as long as necessary for the purpose:

  • Order, invoice and accounting data are stored in accordance with the bookkeeping rules (typically for several years).
  • Customer dialogue is stored for as long as necessary to follow up your case, and then for a limited period.
  • Technical logs are normally stored for a limited period for operations and security.

8. YOUR RIGHTS

You have the right to:

  • access your own data
  • rectification of errors
  • erasure (where we are not required by law to store the data)
  • restriction of processing
  • object to processing based on legitimate interest
  • data portability (where the conditions are met)
  • withdraw consent (where the processing is based on consent)

9. INFORMATION SECURITY

We work to protect data with organizational and technical measures, and only give access to personal data to persons/providers who need it.

10. CONTACT AND COMPLAINTS

Questions about privacy can be sent to: [email protected]
You can also lodge a complaint with Datatilsynet [Norwegian Data Protection Authority] if you believe that the processing violates the regulations.